Out of Home Account Manager

Role title: Out of Home Account Manager

Reporting to: Commercial lead

Location: Hybrid flexible working / with access to London 

Everybody is welcome to apply! We know not everyone is the same (and we wouldn’t want them to be). Bold Bean Co welcomes everyone with equal enthusiasm – regardless of race, age, gender, sexual orientation, nationality, disability or veteran status. All united by our common obsession for BEANS.

Role Summary:

Joining us at an incredibly exciting time, you’ll be responsible for developing and executing the sales strategy to achieve ambitious growth plans in the Out of Home (OOH) channel (essentially any non-Grocery sales!) This is perfect for an existing account manager who is passionate about the wonderful world of out of home, and who wants to take on more responsibility and ownership at a smaller business where they can have a monumental impact.

Who are we:

We believe that beans are, by every metric, the world's best food. Bold Bean Co began in 2021 with the mission to make people OBSESSED with beans by giving them THE BEST of beans. We are a purpose-driven brand, but an ambitious one too, and you’d be joining us at an extremely exciting stage of growth. 

We have doubled our sales every quarter since we got started, and are the only brand driving volume growth within the category. This hasn’t been achieved through big budgets, but through award-winning, delicious products that have inspired a community of bean obsessives. .

We have grown from supplying our loyal followers through direct orders to over 1000 stores including Waitrose, Sainsbury’s, Ocado and M&S in just 2 years. We are a certified B-corp and winner of The Grocer Gold’s “Start-Up of The Year” 2023. We have also created a platform of delicious high-quality recipe content with nearly 100,000 followers and a best-selling cookbook.

Our core values:

We live and breathe our 4 values, ensuring they guide our decision making and form a part of our self evaluation every quarter:

• Trust the Taste: Believe in your ideas, your time and your talent, because we do. We don’t follow a recipe and don’t want you to either. We trust you to make the decisions, even if they turn out to be the wrong ones
• Be Full of Beans: Laugh, be positive and be passionate. Give this energy to everyone you interact with
• Be Hungry: Have an appetite to learn more, do more and be challenged. Hunt down your next opportunity
• One Pulse: There are no egos, everyone is aligned on the same mission with one heartbeat. Look after your body and mind to ensure you feel good, and look out for each other too

The Opportunity:

We are looking for an ambitious and entrepreneurial OOH Manager to help us on our mission to make the world OBSESSED with beans by growing our sales in the wonderful and varied world of ‘out of home’. We need someone who loves hunting down new business opportunities whilst also being skilled at nurturing our existing partners to ensure we win across the channel, from the smallest farm shops and delis to the largest food service providers. We would love to bring on someone who understands how to win in this channel, guiding our strategy in this channel from pricing to pack size to promotions. 

If you’ve been working as an account manager in OOH for a few years and want more responsibility, ownership and control over strategy then this role is perfect for you. 

Your role:

• Helping to build and deliver the OOH channel strategy including indies, beacons, foodservice and wholesale, with P&L accountability and budget management 
• Developing strong relationships with distributors, store managers and buyers (you will be the lead contact, bringing in others where needed for story-telling) 
• Building killer commercial plans and JBPs with customers, including pricing, investment and in store activity, to drive profitable growth plans and achieve business objectives 
• Creating new business opportunities – this role is as much about winning new business as it is nurturing existing accounts 
• Own, manage (and LOVE) our CRM system to keep on top of potential leads
• Owning your own demand forecast, working with operations and finance 
• Sharing insights to the wider team pitching for what you need to win in the world of OOH
• Spreading BEAN LOVE across OOH - arranging and executing sampling across our top stores, at distributor head offices and at events
• Optimising our routes to market, ensuring we are working with the best distributors and have great availability and great prices for our customers.

Who you are:

• Relationship Builder: A confident networker who can build strong relationships with our customers and partners. 
• Numerically Minded: You get a kick out of spreadsheets and improving processes and efficiency, and have experience of owning the P&Ls of OOH retailers. 
• Problem Solver: You can spot problems, strategise and then execute solutions. You’re not afraid to roll up your sleeves and make things happen quickly.
• Go-getter: You’re hungry for the next opportunity and not afraid to trust the taste to make it happen! You have a strong work ethic and commitment to achieving results 
• Agile: You enjoy being challenged and would be energised by working in a fast-paced, ever-changing environment. 
• Data and feedback driven: You are comfortable with analysing data and using customer feedback to optimise our commercial plans.

Additional skills:

2+ years of sales experience, a bonus if this includes managing OOH customers

Passion for retail and food

Strong work ethic and commitment to achieving results in a fast-paced environment

An excellent communicator

What you’ll get from us:

• The chance to join a progressive, dynamic and inclusive working culture where we value every person for who they are and what they uniquely bring to our business
• Competitive salary and bonus structure
• Enhanced parental and sickness benefits
• 25 holidays days + bank holidays
• Private Pension
• Free beans!
• Workaway trips (4x a year)
• Hybrid and flexible working 
• 30 minutes a day for wellness (yoga, meditation, exercise) on top of your lunch break
• Apple hardwear
• Wellness budget